1. Delivery times

In-stock products are usually delivered starting from in 3 business days of the order, depending on the country.

Delivery times for made-to-order products may vary. The estimated delivery time is shown on the product page and confirmed after order processing.

2. Shipping costs

Shipping costs are displayed at checkout before payment and depend on the delivery method, size, and weight of the order.

3. Delivery methods

You can choose from several delivery options:

•Pick-up point: Pick up from the nearest postal service point or parcel locker.

•Home delivery: Delivery directly to your door at an agreed time.

•Express delivery: Expedited delivery when possible (additional fees may apply).

4. Tracking and notifications

Once your order has been shipped, you will receive a tracking code from the delivery company, allowing you to monitor the delivery in real-time.

The carrier will also notify you when your package is ready for pickup or when home delivery is scheduled.

5. Delivery areas

We deliver orders internationally.

6. Unclaimed packages

If a package is not picked up within the specified time and is returned to us, we reserve the right to charge for return costs.

Please contact our customer service if you cannot pick up your order on time.

7. Delivery issues and damages

If you notice that the package or product is damaged upon delivery, please file a damage report with the shipping provider and contact us immediately.